Privacy Policy Statement

This policy explains how Tiralivexo protects your privacy and manages personal information collected on our website. We comply with South African privacy laws and international best practices.

Information We Collect

We collect only what is needed for communication, analytics, and fulfilling requested services.

• Contact details submitted via forms, including name, phone number, email, and business information.
• Technical information like browser type, device identifiers, IP address, and usage data for analytics.
• Interaction history, including communication records, feedback, and support requests.
• Preference data such as service interests or project specifications you provide voluntarily.

How We Use Information

Your data is used to deliver requested SEO services, improve user experience, and communicate updates.

• Providing services, reports, and insights tailored to your business inquiries and SEO requirements.
• Responding to questions, facilitating consultations, and scheduling requested sessions.
• Collecting feedback and supporting service improvement or security enhancements.
• Complying with legal obligations or responding to regulatory authorities as needed.

Legal Basis for Processing

Personal information is processed under South African law and, if applicable, international privacy regulations.

The main grounds for data processing are contractual necessity, legitimate interest (improving our services), and legal compliance. Consent is always obtained where law requires.

Information Sharing

Your information is not sold and is only shared to deliver services or meet legal requirements.

• With trusted service providers for system management, only to the extent necessary for service delivery.
• As required by South African regulators or in response to valid legal requests.
• If Tiralivexo is acquired or merged, your data may transfer as part of the business transition, with notice provided.

Data Security

We use administrative, technical, and physical safeguards to protect your personal data. While no system is completely secure, we take reasonable steps to prevent unauthorized access and regularly review data protection practices. Access to personal data is restricted to those who need it for business purposes.

Your Rights

You have specific rights over your personal data under South African law and, where applicable, other privacy regimes.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request erasure or restriction of your personal data when permitted by law.
• Object to certain types of processing or opt out of marketing communications at any time.

Cookies and Tracking

Cookies are used for analytics and session management. Please see our cookie policy for detailed explanation and options to manage your preferences.

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Contact Us

For privacy-related inquiries, please use the details below to contact our team. We’ll respond in a timely manner and address your concerns.

Policy Changes

This privacy policy may be updated periodically to reflect new legal or operational requirements. Please review it regularly for the latest information.